Delivering a Superior Customer Experience with Data

The Appen team recently exhibited at the Chief Data Officer Summit in San Francisco. The Summit concentrated on data as a strategic business asset. Senior level professionals gathered to discuss innovations in the data realm and how to develop data to deliver a better product. […]

By | June 20th, 2017|Press|0 Comments

Embracing New Opportunities in the Automotive Industry: Appen Establishes Detroit Office

Just after New Year’s Day 2017, Appen embarked on a new venture: officially establishing an office in Detroit, Michigan. This new location has allowed us to better support our growing list of clients in the Motor City. Just as voice recognition technology has become a standard feature in new cars and trucks, there has been a parallel demand from customers for a better in-car voice experience. […]

By | June 5th, 2017|Press|0 Comments

Appen CEO, Mark Brayan, on AI’s Role in ecommerce

We recently grabbed some time with our CEO, Mark Brayan, to get his thoughts about artificial intelligence, machine learning and the high-quality data they both rely on. We also discussed some of the ways we’re seeing businesses—particularly eCommerce companies—put these new technologies to work. […]

By | May 23rd, 2017|Press|0 Comments

The Impact of Video in Security and Policing

The potential to provide quality evidence that can be shared easily by Criminal Justice System partners is a game changer. Video can capture the raw emotion of an incident, along with valuable victim and witness evidence. Highly charged situations can affect a person’s ability to recall events with certainty, and the camera is proving to be a reliable impartial witness. […]

By | May 1st, 2017|Press|0 Comments

Turning the Burden of Unstructured Data into a Strategic Asset

Last week, the Appen team exhibited at the Big Data Innovation Summit in San Francisco where we spoke with a wide variety of firms representing industries from Aerospace to Financial Services to Retail about their data challenges, and ways to use their data as a strategic asset for their businesses. […]

By | April 27th, 2017|Press|0 Comments

When Traditional Conversion Tactics Fail: Internal Search Experience Optimization (iSXO)

When most people reference Search Engine Optimization, or SEO, they’re talking about adjusting a myriad of details and metadata so their site garners a higher ranking with Google and Bing. What never seems to be included in the conversation is the process of improving a site’s internal search experience—what I’ve dubbed internal Search Experience Optimization, or iSXO. […]

By | April 25th, 2017|Press|0 Comments

Working with Children: Helping Machines Understand Child Speech

If you have a mobile device, tablet, smart-home system, or any other device in your home that uses automatic speech recognition, you’ve probably experienced this: the software works fine for mom and dad, but not so well for the kids. […]

By | April 11th, 2017|Press|0 Comments

APPEN SIGNS DISTRIBUTOR AGREEMENT WITH NUANCE COMMUNICATIONS

Level 6, 9 Help Street Chatswood, NSW 2067 Tel + 61 2 9468 6300 Fax + 61 2 9468 6311 www.appen.com April 4, 2017 Appen Signs Distributor Agreement with Nuance Communications Appen Limited, a global leader in speech and technology services, announced today that it has signed an agreement to become a distributor for 40 speech and language databases developed by Nuance Communications. […]

By | April 4th, 2017|Press|0 Comments

Supplying the Fuel for Advanced Language Technologies

by William Meisel, Ph.D. I spoke with Mark Brayan, Appen CEO, during a recent visit to Los Angeles. He summarized Appen’s place in advancing language technologies such as search, speech recognition, natural language interpretation (NLI), and translation as supplying the “fuel” for building and improving such technologies. […]

By | March 30th, 2017|Press|0 Comments

When Speech Recognition Goes Wrong

Automatic speech recognition (ASR) is something we work with every day here at Appen. Around the world, more and more people are using ASR on their phones, on their computers, or around the house. We have digital personal assistants at our beck and call to set reminders, reply to texts or emails, or even to search the web for us and recommend somewhere to eat. […]

By | March 14th, 2017|Press|2 Comments