When Traditional Conversion Tactics Fail: Internal Search Experience Optimization (iSXO)

When most people reference Search Engine Optimization, or SEO, they’re talking about adjusting a myriad of details and metadata so their site garners a higher ranking with Google and Bing. What never seems to be included in the conversation is the process of improving a site’s internal search experience—what I’ve dubbed internal Search Experience Optimization, or iSXO. […]

By | April 25th, 2017|Press|0 Comments

Working with Children: Helping Machines Understand Child Speech

If you have a mobile device, tablet, smart-home system, or any other device in your home that uses automatic speech recognition, you’ve probably experienced this: the software works fine for mom and dad, but not so well for the kids. […]

By | April 11th, 2017|Press|0 Comments

APPEN SIGNS DISTRIBUTOR AGREEMENT WITH NUANCE COMMUNICATIONS

Level 6, 9 Help Street Chatswood, NSW 2067 Tel + 61 2 9468 6300 Fax + 61 2 9468 6311 www.appen.com April 4, 2017 Appen Signs Distributor Agreement with Nuance Communications Appen Limited, a global leader in speech and technology services, announced today that it has signed an agreement to become a distributor for 40 speech and language databases developed by Nuance Communications. […]

By | April 4th, 2017|Press|0 Comments

Supplying the Fuel for Advanced Language Technologies

by William Meisel, Ph.D. I spoke with Mark Brayan, Appen CEO, during a recent visit to Los Angeles. He summarized Appen’s place in advancing language technologies such as search, speech recognition, natural language interpretation (NLI), and translation as supplying the “fuel” for building and improving such technologies. […]

By | March 30th, 2017|Press|0 Comments

When Speech Recognition Goes Wrong

Automatic speech recognition (ASR) is something we work with every day here at Appen. Around the world, more and more people are using ASR on their phones, on their computers, or around the house. We have digital personal assistants at our beck and call to set reminders, reply to texts or emails, or even to search the web for us and recommend somewhere to eat. […]

By | March 14th, 2017|Press|2 Comments

You Have Blind Spots When It Comes to Your Site Search

If worries about robots taking over your job are keeping you up at night, there’s good news: people are better than robots at many things, including evaluating how well your search engine is performing. […]

By | March 6th, 2017|Press|0 Comments

What’s Your NLP Data Strategy?

At the Conversational Interaction Conference earlier this month, attendees converged to learn about the latest developments in devices and applications that interact with text or speech in natural language, and how to take advantage of this growing trend. Representatives from financial services, entertainment, automotive firms and more heard from experts on where the industry is headed. While many exciting developments have occurred in this space, there is still room to improve the consumer experience with chat bots, digital assistants and other natural language-based technologies. […]

By | February 15th, 2017|Press|0 Comments

Appen Awarded #1 Ranking on FlexJobs’ 100 Top Companies to Watch for Remote Jobs in 2017

SYDNEY, Feb. 2, 2017 /PRNewswire/ — Appen is proud to announce that it has been named as the number one provider of remote jobs on FlexJobs’ annual list of the 100 Top Companies to Watch for Telecommuting and Remote Jobs. […]

By | February 2nd, 2017|Press|0 Comments

What’s Your Tail Telling You? How to Use Search Query Data to Increase Conversions

Does your retail website have a search engine? Then you’re sitting on a treasure trove of data—one that can help you convert more customers, increase satisfaction and even identify new business opportunities. The insight is just waiting to be discovered in what we call “the long tail” of your search query data. […]

By | January 23rd, 2017|Press|0 Comments

Impressions from the AI Frontiers Conference

Last week our VP of Business Development – Prithivi Pradeep – was on hand at the AI Frontiers conference in Santa Clara, CA to network with peers and hear from an impressive lineup of speakers on topics ranging from Autonomous Driving to Natural Language Processing to Deep Learning. Industry experts from Amazon, Baidu, Google, Microsoft and more highlighted their approaches to AI and provided glimpses of what the future may hold. We caught up with Prithivi to get some of his impressions from the event: […]

By | January 19th, 2017|Press|0 Comments