The Company Dialpad improves conversations with data. They collect telephonic audio, transcribe those dialogs with in-house speech recognition models, and use natural language processing algorithms to comprehend every conversation. They use this universe of one-on-one conversation to identify what each rep–and the company at large–is doing well and what they aren’t, all with the goal of making every call a …
With all the hype around AI, how can organizations determine where best to apply the technology?
The Appen team exhibited at the June 6-7 TU Automotive 2018 conference in Detroit. TU Automotive is the world’s largest conference on automotive technology related to the connected car. The show hosts industry experts and features case studies about the future of autonomous vehicles. Our team at TU Auto attended a variety of seminars, including one by Andrew Hart, Director of SBD Labs, …
The unstoppable march of Artificial Intelligence (AI) and machine learning is already touching our lives in so many ways. But its effects have only just begun to take hold.
