Data Collection Improves Leading Social Media Companies Platform

The Company A social media company needed large amounts of training data to improve its tool to better understand user-generated messages by identifying user intent, sentiment, and entities (people, places, events) from natural language. The Challenge A leading social media company needed a large amount of data to improve its machine learning model. This would allow its tool to better …

Leading Search Engine Provider Enhances Ad Relevance

Leading Search Engine Provider Enhances Ad Relevance

The Company A leading multilingual search engine provider looking to serve the best possible ads to its visitors. The Challenge A leading multilingual search engine provider relied on algorithms supported by an in-house team to serve the best possible ads to its visitors, and the company’s bottom line depended on clicks. Knowing whether ads were performing optimally was critical to …

Microsoft Bing Improves Search Quality in Multiple Markets

Improved Search Quality From Microsofts’ Bing In Multiple Markets

The Company Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge Web browsers. Its flagship hardware products …

Top Software Provider Develops Global CLDR through Trusted Partnership

Top Software Provider Develops Global CLDR through Trusted Partnership

The Company A major international software provider looking to update its Unicode Common Locale Data Repository (CLDR) approached us to provide in-market resources for 66 markets.   The Challenge A major international software provider needed to update its Unicode Common Locale Data Repository (CLDR) according to its yearly refresh cycle and was looking for in-market representation for 66 markets where …

eCommerce Company Accelerates Feature Testing with Support for Ad-Hoc Evaluations

eCommerce Company Accelerates Feature Testing with Support for Ad-Hoc Evaluations

The Company A major global eCommerce company turned to us to help solve key ad-hoc evaluation needs and scale feature evaluation capabilities without taxing internal resources.   The Challenge A leading global eCommerce company needed support for a variety of ad-hoc evaluation projects that were important to optimizing its overall site performance but took valuable resources away from ongoing site …

Search Engine Improves Listings with Local Search Content Evaluation

Improved Search Engine Listings with Local Content Evaluation

The Company A leading multilingual search engine and mobile app provider tasked us to improve the quality of its local business listings, including addresses, phone numbers, hours of operation, maps, and directions. The Challenge A leading multilingual search engine and mobile app provider had users across the world relying on its data to find local business information, including addresses, phone …

Leading Social Media Platform Improves Content Relevance with Personalization

Leading Social Media Platform Improves Content Relevance with Personalization

The Company A leading social media platform working to keep on top of user demands for more relevant content needs a partner that can provide a geographically and demographically diverse pool of raters, ramp global operations quickly, and meet strict data flow requirements all while working within a complex quality system. The Challenge With the increasing demand from consumers for …

Leading Search Engine Expands Internationally with Vendor-Neutral Quality Analysts

The Company A leading multilingual search engine provider ready to invest in building out its search engine across 25 markets teamed up with us, thanks to proven track record as a reliable source for quality management and high-quality data.   The Challenge A leading multilingual search engine provider had worked with us for a few years on search relevance evaluation. …

Social Network Improves Search Functionality With Search Evaluation

Search Functionality Improved With Search Evaluation From Social Network

The Company A major social network provider looking to improve the search functionality on its site—allowing users to successfully search for people, posts, news, and other items of interest.   The Challenge A major social network provider needed to improve the search functionality on its site—allowing users to successfully search for people, posts, news, and other items of interest. The …

Global Tech Firm Expands into New Markets with Enhanced Speech System

Global Tech Firm Expands into New Markets with Enhanced Speech System

The Company A leading multinational technology company teamed up with us to help develop an automatic speech recognition (ASR) system designed from the ground up to specifically cater to children’s applications.   The Challenge You might not be surprised to learn that most speech recognition systems are designed with adult speakers in mind. To date, the nuances and idiosyncrasies of …

Leading Software Provider Optimized its Global eCommerce Transaction Funnel

Leading Software Provider Optimized its Global eCommerce Transaction Funnel

The Company The software provider engaged with us to design and deploy a usability study gathering user feedback from its target global markets, in multiple languages. A top-10 multinational software provider with a global SaaS eCommerce platform looked to us for help optimizing its eCommerce funnel. The Challenge A leading multinational software provider needed to optimize its eCommerce funnel for …

Top Automotive OEM Uses Speech Training Data to Power its Connected Car

Top Automotive OEM Uses Speech Training Data to Power its Connected Car

The Company A leading global OEM has worked with us for over 10 years to develop the data needed to train its voice recognition systems for more than 20 languages. The Challenge With the proliferation of mobile devices and increasing consumer expectations to stay connected regardless of their environment, automotive makers are under growing pressure to deliver on the promise …

AI Center of Excellence

How to Create an AI Center of Excellence for Enterprise

Learn why creating an AI Center of Excellence will facilitate increased returns on AI investments. It will likely take time and cycles, tons of training data, algorithms, use cases, and several stakeholders involved in order to uncover its value. Yet it will be worth it as you build momentum for your team and business. Building an AI Center of Excellence …

embracing work from home

Working In The Future: Embracing Work from Home

Work from Home Options Help Ease Global Impact Since 2010, remote work has increased by 91%. In today’s world, though, working from home is becoming less of an option and more of a requirement. Fortunately, there are many industries that enable people to do that – like customer service, design, software development, online tutoring, and data annotation. Many of these …

COVID-19 Update; Our Customers, Partners, Employees, and Crowd

I hope that you, your families, friends and colleagues are all safe and well. Like all businesses, we are responding to the rapidly changing situation of the COVID-19 pandemic with the interests of our staff, our global crowd of skilled contractors and our customers as our primary concerns. Appen is a people-first business. From day one, concern for the wellbeing …

smart cars that work for everyone

AI Training Data for Smart Cars that Work for Everyone

When Building World-Class AI for Autonomous Vehicles, a Partner Like Appen Gets Your Team There Faster, With Data You Can Rely On There is an enormous business opportunity with the rise of autonomous vehicles and the connected car. Already, we have seen significant investment in self-driving technology and, with everyone racing to reap benefits including fewer road accidents, Mobility-as-a-Service (MaaS), …

AI in Automotive ebook

AI Solutions for Automotive

Launching Customer-centric AI for Autonomous Vehicles and Smart Cars The auto industry is undergoing a profound transformation, with AI and electric changing the way companies build cars and influencing the type of consumer that will ultimately buy or use those cars. The future of transportation will be built with world-class AI, ultra-fast connectivity, and environmental impact in mind. The potential …