Customers who can easily find what they are looking for on your eCommerce site will buy more. There is a direct correlation between the use of site search and purchase conversion. Shoppers using site search have a 216% increase in conversion rate and a 21% increase in average order value (Source: WebLinc, Nov 2016). Optimizing site search can be a …
Search is a critical component of any effective website or application, connecting users to the data they need to make decisions, whether it’s to find documents, do research or complete an online purchase. Modern search engines have evolved significantly in the past 5 years, incorporating machine learning and artificial intelligence techniques in all aspects of document and query processing, as …
Financial services providers are investing in AI-based technologies, such as Flamingo’s AI ‘Rosie’, to provide a world class customer experience.
Kerri Reynolds, Sr. VP of Human Resources and Crowdsourcing, shares insights into crowdsourcing and crowd recruiting.
In working with a variety of eCommerce companies using different types of search platforms, we’ve seen some key issues thata your current analytics tools may not be telling you about. Download our whitepaper today.
When a search engine provider needed to keep up with business listing demand, it turned to Appen to ensure accuracy.
Accuracy is the key to success for navigation applications. Appen developed a highly efficient testing system to improve directions for mobile maps.
Consumers want more relevant content. Appen helped a company improve the personalization of its news feed and deliver to their global user base.
A leading search engine provider didn’t have the expertise to expand to 25 new markets. Appen provided vendor-neutral analysts to reach their targets.
A software provider required a Common Locale Data Repository software update. Appen helped provide the in-market knowledge for 66 new markets.
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