The AI industry depends on the people who collect and label the data. They help make machine learning-empowered solutions possible and we are formalizing our commitment to their well-being. We believe that our customers should know that their partners stand for the ethical treatment of contractors.



Mark Brayan

CEO




Crowd Code of Ethics



Fair Pay


Our goal is to pay our crowd above minimum wage in every market around the world where we operate.



Inclusion


A diverse, inclusive culture is vital to our mission of helping build better AI. We offer opportunities for individuals of all abilities and backgrounds.



Crowd Voice


Our crowd has a valued voice at Appen and their feedback helps us to continuously improve.



Privacy and Confidentiality


Any information collected about the crowd is requested solely for the purposes of the project. We take precautions to protect that information and do not release private data on individuals to third parties without consent.



Communication


We believe in helpful, transparent, and responsive lines of communication with our crowd.



Well-Being


We promote wellness, community, and connections through online forums and best practices.





Appen has joined the Global Impact Sourcing Coalition (GISC), an organization whose mission is to “build more inclusive global supply chains through advancing wide-scale adoption of Impact Sourcing.” The alignment between Appen’s Code of Ethics and GISC’s mission creates a strong partnership in the effort to provide opportunities for individuals around the world.

“We support Appen’s efforts to develop a Code of Ethics for its crowd. We believe these considerations are essential for both the crowd and the industry to thrive, and this complements our ethical pricing and best practices guidelines we issued earlier this year.”
Sebastian Kohlmeier at the Allen Institute for Artificial Intelligence (AI2)