Retail

Our Customers Experience a
3x Deployment Rate

Retail Industry Expertise

We offer the most cost-effective, highest ROI approach to train AI models. We provide the most diverse, scalable labeling options across data types, languages and dialects, and security demands. Choose the level of service and security you want, from white-glove managed service to flexible self-service.

7+ years industry expertise
Work with leading eCommerce companies
Deep expertise in use cases including search relevance, personalization, chatbot training, and more

Intelligent automation is making the biggest impact in demand forecasting, supply chain planning, and customer engagement.

National Retail Federation

The Appen Difference

Higher Quality

Quality assurance peer review workflows, continuous testing and auditing, and our highly-skilled managed crowd collectand label your data

Greater Speed & Scale

AI assisted capabilities like computer vision, named-entity recognition, intent classification, information extraction for NLP, model validation and retraining, query-result relevance, and more

Global Expertise

Access a global crowd of over one million, with support for 180 languages and dialects, combined with our global multilingual in-house experts

Ethical AI

One million people all over the world enable you to build unbiased AI, and our Crowd Code of Ethics, built on a foundation of fair pay, inclusion, and privacy and confidentiality, is key to our crowd well-being

Top Use Cases for Retail Companies

Turn more shoppers into buyers with highly relevant search results and better customer service enabled by machine learning and artificial intelligence.

Automatic Speech Recognition

Improve customer interactions with automatic speech recognition systems by training them to better understand human language.

Computer Vision

Develop computer vision solutions that recognize images and video as well as humans do with high-quality, human annotated data.

Data Analytics

Use our services to build robust data analytics systems more quickly.

eCommerce

Increase conversion and customer loyalty with high-quality data for product categorization, on-site search and more.

Machine Translation

Drive higher customer satisfaction with automatic translation capabilities that are highly accurate.

Semantic Search

Improve your semantic search capabilities with training data that provides user intent and context.

Social Media Analytics

Build social media analytics solutions that deliver more meaningful patterns and deeper insights.

Text-to-Speech

Improve customer interactions with TTS systems that are fluent in every language.

Virtual Assistants and Chatbots

Train your virtual assistant or chatbot to better understand and respond to human interaction, driving higher levels of customer satisfaction.

Single Data Collection and Annotation Pipeline

Retail companies can leverage our full suite of multimodal collection and annotation tools and combine them in an automated process with workflows within the Appen Platform to:

Break complex projects down into simple jobs, then automatically route data between the jobs using configurable routing rules

String multiple jobs or models together in a branching or linear configuration

Leverage machine learning in workflows to offset costs and expedite project completion

Choose your level of effort

Platform

Your team is technology savvy and you have experts in-house to leverage our industry-leading platform to manage training data projects independently.

Platform Plus

Your team manages your training data projects, but you want expert guidance and support to ensure you consistently get high-quality training data.

Managed Services

Your team sends us raw data and specifications, and we deliver high-quality training data with our end-to-end solution, leveraging our platform, expertise, and crowd so you can focus on models, not labels.