Our Customers Experience a
3x Deployment Rate
Retail Industry Expertise
We offer the most cost-effective, highest ROI approach to train AI models. We provide the most diverse, scalable labeling options across data types, languages and dialects, and security demands. Choose the level of service and security you want, from white-glove managed service to flexible self-service.
7+ years industry expertise
Work with leading eCommerce companies
Deep expertise in use cases including search relevance, personalization, chatbot training, and more
Intelligent automation is making the biggest impact in demand forecasting, supply chain planning, and customer engagement.
The Appen Difference
Quality assurance peer review workflows, continuous testing and auditing, and our highly-skilled managed crowd collectand label your data
Greater Speed & Scale
AI assisted capabilities like computer vision, named-entity recognition, intent classification, information extraction for NLP, model validation and retraining, query-result relevance, and more
Access a global crowd of over one million, with support for 180 languages and dialects, combined with our global multilingual in-house experts
One million people all over the world enable you to build unbiased AI, and our Crowd Code of Ethics, built on a foundation of fair pay, inclusion, and privacy and confidentiality, is key to our crowd well-being
Top Use Cases for Retail Companies
Automatic Speech Recognition
Improve customer interactions with automatic speech recognition systems by training them to better understand human language.
Develop computer vision solutions that recognize images and video as well as humans do with high-quality, human annotated data.
Use our services to build robust data analytics systems more quickly.
Increase conversion and customer loyalty with high-quality data for product categorization, on-site search and more.
Social Media Analytics
Virtual Assistants and Chatbots
Single Data Collection and Annotation Pipeline
Retail companies can leverage our full suite of multimodal collection and annotation tools and combine them in an automated process with workflows within the Appen Platform to:
Choose your level of effort
Your team is technology savvy and you have experts in-house to leverage our industry-leading platform to manage training data projects independently.
Your team manages your training data projects, but you want expert guidance and support to ensure you consistently get high-quality training data.
Your team sends us raw data and specifications, and we deliver high-quality training data with our end-to-end solution, leveraging our platform, expertise, and crowd so you can focus on models, not labels.
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