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Our Customers Experience a
3x Deployment Rate



Technology Industry Expertise




We understand what it takes to work with the world's top AI experts. They require the most cost-effective, highest ROI approach to train AI models. We provide the most diverse, scalable labeling options across data types, languages and dialects, and security demands. Choose the level of service and security you want, from white-glove managed service to flexible self-service.

  • 20+ years working with leading technology companies

  • High levels of data security and privacy

  • Scalable capacity to over one million hours/month/client

  • Broad base of tech clients including Microsoft, eBay, Oracle, Adobe, and more

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All companies will be AI companies in the future, each industry will have its version of the killer app based on its own unique requirements and the problems that need solving.


IBM Watson


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The Appen Difference



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Higher Quality



Quality assurance peer review workflows, continuous testing and auditing, and our highly-skilled managed crowd collectand label your data

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Greater Speed & Scale



AI assisted capabilities like computer vision, named-entity recognition, intent classification, information extraction for NLP, model validation and retraining, query-result relevance, and more

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Global Expertise



Access a global crowd of over one million, with support for 180 languages and dialects, combined with our global multilingual in-house experts

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Ethical AI



One million people all over the world enable you to build unbiased AI, and our Crowd Code of Ethics, built on a foundation of fair pay, inclusion, and privacy and confidentiality, is key to the crowd well-being






Top Use Cases for Technology Companies



When your goal is to invent world-class AI, our reliable training data collection and annotation gives you the confidence to deploy to a global audience.


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Applications



Use our global curated crowd to ensure your applications work effectively for customers around the world.
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Automatic Speech Recognition



Improve customer interactions with automatic speech recognition systems by training them to better understand human language.

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CEM/CRM



Build CEM and CRM solutions with stronger data analytics capabilities.
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Computer Vision



Develop computer vision solutions that recognize images and video as well as humans do with high-quality, human annotated data.

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Consultative Services



We work closely with your team to develop a customized program that addresses your unique business challenges.
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Crowdsourcing



With our skilled global crowd, you can quickly and cost-effectively scale your program to better meet customer needs.
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Machine Translation



Drive higher customer satisfaction with automatic translation capabilities that are exceedingly accurate.

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Proofing Tools



Develop more accurate proofing tools with high-quality linguistic services.

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Search Relevance



Return more relevant search results be regularly training your machine learning model with high-quality data sets.
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Semantic Search



Improve your semantic search capabilities with training data that provides user intent and context.
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Social Media



Meet your users' demand for more relevant, personalized content. Train your algorithm with high-quality data to increase user satisfaction.

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Text-to-Speech



Improve customer interactions with TTS systems that are fluent in every language.
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Virtual Assistants and Chatbots



Train your virtual assistant or chatbot to better understand and respond to human interaction, driving higher levels of customer satisfaction.





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Single Data Collection and Annotation Pipeline


Technology teams can leverage our full suite of multimodal collection and annotation tools and combine them in an automated process with workflows within the Appen Platform to:

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Break complex projects down into simple jobs, then automatically route data between the jobs using configurable routing rules
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String multiple jobs or models together in a branching or linear configuration
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Leverage machine learning in workflows to offset costs and expedite project completion

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Choose your level of effort



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Platform



Your team is technology savvy and you have experts in-house to leverage our industry-leading platform to manage training data projects independently.

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Platform Plus



Your team manages your training data projects, but you want expert guidance and support to ensure you consistently get high-quality training data.

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Managed Services



Your team sends us raw data and specifications, and we deliver high-quality training data with our end-to-end solution, leveraging our platform, expertise, and crowd so you can focus on models, not labels.