Data Annotation Plans




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Who is this plan for?




Silver


Clients who are technically savvy, have training data expertise and want to administer data annotation jobs on the Appen platform without additional guidance

Gold


Clients who want fully managed end to end training data without doing any direct management of project or labor


TECHNOLOGY

Client portal

Software posting

SaaS

SaaS/ Priv Cloud/ On Prem

Single sign-on & API access

Secure data access

Basic budget management

Reporting

Annotation tools

Workflows

Job & Project Management

Basic job design

  • Advanced job design consultation & review

Option to purchase

  • Custom job & workflow creation (from scratch)

Option to purchase

  • API integration support (up to 2 hours)
  • Custom reporting

Option to purchase

  • Custom budget & spend management

Project management

N/A

Ongoing crowd management (feedback / quality)

N/A

  • Spotchecking

N/A

  • Production test question creation

N/A

  • Custom labor recruiting

N/A

  • Production managed crowd logistics

N/A

  • Disagreement arbitration/peer review

N/A

Data hosting

N/A

Option to purchase

Specialist consulting

N/A

Option to purchase

Integration with existing systems

N/A

Option to purchase

Pre or post processing of data

N/A

Option to purchase

Labor Access

Labor skill requirement
Geographic and in-platform targeting

As requested

Secure work from home
No
In Facility / HIPAA compliant / ISO 27001
No

SERVICE LEVEL AGREEMENT (SLA)

Platform uptime
Standard SLA

Standard SLA

Committed data accuracy/quality
No
Option to purchase
Committed delivery timeline
No
Option to purchase






Silver


Clients who are technically savvy, want to and have the internal expertise to administer a training data platform without expert guidance
TECHNOLOGY
Client portal
Software posting
SaaS Only
Single sign-on & API access
Secure data access
Basic budget management
Reporting
Annotation tools
Workflows
Platform Management & Account Support
Account management
Quarterly business review
Customer support (for running own jobs via chat, email, phone)
Customer support from dedicated project manager
N/A
Get-started / basic job design guidance
Customer onboarding
Platform training
Job & Project Management
Basic job design
  • Advanced job design consultation & review
Option to purchase
  • Custom job & workflow creation (from scratch)
Option to purchase
  • API integration support (up to 2 hours)
  • Custom reporting
N/A
  • Custom budget & spend management
N/A
Project management
N/A
Ongoing crowd management (feedback / quality)
N/A
  • Spotchecking
N/A
  • Production test question creation
N/A
  • Custom labor recruiting
N/A
  • Production managed crowd logistics
N/A
  • Disagreement arbitration/peer review
N/A
Data hosting
N/A
Specialist consulting
N/A
Integration with existing systems
N/A
Pre or post processing of data
N/A
Labor Access
Labor skill requirement
Geographic and in-platform targeting
Secure work from home
No
In Facility / HIPAA compliant / ISO 27001
No
Service Level Agreement
Platform uptime
Standard SLA
Committed data accuracy/quality
No
Committed delivery timeline
No


Gold


Clients who want fully managed end to end training data without doing any direct management of project or labor

TECHNOLOGY
Client portal
Software posting
SaaS/ Priv Cloud/ On Prem
Single sign-on & API access
Secure data access
Basic budget management
Reporting
Annotation tools
Workflows
Platform Management & Account Support
Account management
Quarterly business review
As requested
Customer support (for running own jobs via chat, email, phone)
N/A
Customer support from dedicated project manager
Get-started / basic job design guidance
N/A
Customer onboarding
Platform training
N/A
Job & Project Management
Basic job design
  • Advanced job design consultation & review
  • Custom job & workflow creation (from scratch)
  • API integration support (up to 2 hours)
  • Custom reporting
  • Custom budget & spend management
Project management
Ongoing crowd management (feedback / quality)
  • Spotchecking
  • Production test question creation
  • Custom labor recruiting
  • Production managed crowd logistics
  • Disagreement arbitration/peer review
Data hosting
Option to purchase
Specialist consulting
Option to purchase
Integration with existing systems
Option to purchase
Pre or post processing of data
Option to purchase
Labor Access
Labor skill requirement
As requested
Secure work from home
In Facility / HIPAA compliant / ISO 27001
Service Level Agreement
Platform uptime
Standard SLA
Committed data accuracy/quality
Option to purchase
Committed delivery timeline
Option to purchase