Get accurate speech records so your system can better understand interactions from your customers
For your speech recognition system to be accurately trained to understand human interaction, it needs high quality speech data. This data could already exist in your organization, for example in the form of customer service calls, or it could be a new source of voice data that is gathered in the field. Either way, transcription provides an accurate account of what was said so that your system can be trained to respond accordingly.
Appen’s crowd includes thousands of in-country native speakers who are ready to transcribe your speech or text data into its phonemic or phonetic equivalent, according to your custom guidelines. Our well-developed quality-assurance tooling and processes ensure high accuracy to provide the level of quality data needed to train your speech recognition system.
With deep expertise in more than 180 languages and access to a global crowd of over 400,000 skilled contractors, Appen partners with global companies to help them develop, enhance and use products that rely on natural languages and machine learning.
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Let’s discuss your specific business challenges, and how we can help with our high-quality data. Tell us what you need and we’ll design a customized approach for you.