Get accurate speech records so your system can better understand interactions from your customers
For your speech recognition system to be accurately trained to understand human interaction, it needs high-quality speech data. This data could already exist in your organization, for example in the form of customer service calls, or it could be a new source of voice data that is gathered in the field. Either way, transcription provides an accurate account of what was said so that your system can be trained to respond accordingly.
Appen’s crowd includes thousands of in-country native speakers who are ready to transcribe your speech or text data into its phonemic or phonetic equivalent, according to your custom guidelines. Our well-developed quality-assurance tooling and processes ensure high accuracy to provide the level of quality data needed to train your speech recognition system.
With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with global companies to help them develop, enhance and use products that rely on natural languages and machine learning.
How a Tier 1 Automotive Software Provider Creates Smarter, More Natural In-Car Infotainment Systems
For an in-car infotainment system — or any ASR system — to recognize and correctly process voice commands, it must be trained on speech data that accounts for a broad range of inputs and all possible variation in how people speak.
How a Top Automotive OEM Localizes Its In-Car Experience with Appen
The Situation With the proliferation of mobile devices, consumers expect to stay connected, no matter where they are — especially in their car. Voice recognition in cars, however, continues to be the leading complaint among new vehicle owners. Global automotive manufacturers recognize the demand for better connectivity but face added complexities associated with localizing in-car systems for multiple languages. Data …
How GuildLink Uses Text-to-Speech Translation to Make Consumer Medicines Information More Accessible
GuildLink + Appen “Appen’s text-to-speech conversion has been pivotal in helping us provide more information in more ways and helping patients understand what they’re taking.” — Anna Paonne, Key Account and Business Development Manager, GuildLink The Situation It’s critical for patients to understand what medicine they’re taking and how to take it. Every prescription medication in Australia requires an accompanying Consumer …