Language: Spanish (Latin America- Chilean and Colombian)
DB Name: ESL_ASR002
Product Type: Conversational Telephony
Environment: Low background noise
Speaker: 84
Prompts/spkr:
Utterances:
Audio Hrs: 45
kHz: 8
Channels: 2
Description

  • This is a 84 speaker conversational telephony database (64 customers, 14 agents)
  • Call Centre style conversations (Domains: Banking, Telco)
  • Gender distribution approx. 60% female, 40% male
  • Broad distribution of age
  • Mix of cellular and landline (predominantly cellular)
  • Approximately 22 hours of conversation data in total.
  • Database is fully transcribed and time-stamped