Conversational design

How to Solve Common Data Challenges in Conversational Design

When planning the development of a chatbot or virtual assistant, it’s important to begin the conversational design process with a clear data strategy in place. Conversational design requires more than just an understanding of the fundamentals of voice user interface design — you also need to understand how to solve some of the key challenges in data preparation. Working with the …

Insights from Conversational Interaction 2018: NLP, Chatbots & Comedians

Insights from Conversational Interaction 2018: NLP, Chatbots, and Comedians

Prithivi Pradeep, Appen VP of Business Development, and I recently attended Conversational Interaction in San Jose, CA. The conference provides companies and individuals a great opportunity to share and learn about the resources and knowledge that allow them to embrace AI. The importance of Artificial Intelligence technology has been emphasized by influential corporate executives and thoughtful analysts alike. Conversational interfaces are a major …

Global Tech Firm Expands into New Markets with Enhanced Speech System [Case Study]

Global Tech Firm Reaches New Markets with Enhanced Child Speech System

When designing a voice recognition system, it’s important that the speech system understands everyone speaking to it. But what happens when a speech recognition system doesn’t account for children’s speech? Most speech recognition platforms are only designed with adults in mind. Child speech is very different than adult speech, and not all speech recognition devices are well-equipped to deal with …