U.K. Transcription Services



Public and private sector clients value our secure, official, experienced and timely services.
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Secure Transcription Services



Clients from the public and private sectors value our secure, fast, and reliable transcription services. We tailor our services and final deliverables to each client’s unique requirements and offer a wide range of secure transcription solutions.





Audio & Video Transcription



We create accurate transcripts from a wide variety of files and formats provided to us by our clients or secured from devices such as body worn video. You can choose to have your transcripts produced in our secure office facility or by our home-based transcriber team. Fast deliveries and turnarounds available from 24 hours to 10 day deliveries.

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In-Person Transcription



Our team will attend your interview, event, or meeting in person, physically, or virtually and transcribe your proceedings. We provide a range of note taking and attendance-based transcription services that are discreet and reliable, allowing you to focus fully on your case, meeting, interview, or legal proceedings without trying to document what is being said at the same time.

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Note Taking & Meeting Minutes



Our note taking services are for those times when you need to document what was discussed, agreed, and actioned during a meeting. Our professional note takers attend your meeting in person or join remotely via a dial-in line and produce an impartial and accurate record of what was discussed. A ‘near verbatim’ record is produced in the language in which the meeting was conducted and delivered according to your specifications. We will discuss and agree ahead of time what key pieces of information you want to include, whether an audio recording is permitted or not, and any other special requirements for the final documentation.


Download Note Taking Solution Brief
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Audio Recording & Transcription Service



Our team of experienced recording technicians captures high-quality audio using professional recording equipment onsite at your location of choice. This service is designed for formal proceedings, meetings, interviews, or any other event for which you need an audio recording and log of what has been said and by whom.

This specialist audio service is used by organisations throughout the U.K., including Coroners’ Inquests, Inquiries and legal meetings. We can provide a copy of the recording and a searchable log of speakers containing timings and text for future reference.

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Stenography & Court Reporting



When you need a verbatim account of your meeting or court proceedings, and audio or video recording is not permitted, our professional stenographers are trained to capture every word at the speed at which its spoken. Our stenographers (sometimes called verbatim reporters or court reporters) will attend your hearings and meetings in person and create a written record of proceedings. Stenography services are used for formal panel hearings, tribunals, arbitrations, board meetings, AGMs, conferences, and more. Realtime transcription as well as daily services available.






Common Events for In-Person Transcription



  • Coroners’ inquests
  • Grievance and disciplinary procedures
  • Panel hearings
  • Depositions
  • Court proceedings
  • Investigative interviews
  • Public forums or council meetings
  • Conference and business meetings or calls
  • Focus groups
  • Research interviews
  • Formal company meetings

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Industry Specific Solutions



Our services are tailored to meet the unique needs of various industries, departments, and purposes.


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Investigative Interviews:


  • Legal work for local authorities
  • Council proceedings
  • Regulatory cases
  • PACE/ABE interviews
  • Case work
  • Government agencies
  • Regulators
  • Local authorities
  • Intergovernmental organisations

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Police Proceedings:


  • Official records and transcripts for evidence
  • 999 calls
  • Body worn video
  • Investigative interviews
  • Internal disciplinary hearings or grievances
  • PACE/ABE interviews

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Coroners’ Inquests:


  • Recording services
  • Official transcripts
  • Timely, accurate, and detailed enough to support complex inquests and satisfy family enquiry

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HR & Employee Relations:


  • Official transcripts and records of employee interviews
  • Grievance hearings
  • Disciplinary meetings
  • Fact finding investigations
  • Tribunals
  • Court proceedings

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Local Authorities:


  • Legal Services
  • Property, Planning and Procurement meetings
  • Licensing, Trading Standards, and Environmental Health hearings and appeals
  • Council Tax and Housing Benefit investigations
  • Adult Social Services hearings and appeals
  • Children’s Services, including confidential interviews under secure conditions
  • Human Resources, from disciplinary hearings to training events

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Types of Transcripts



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Full Verbatim


This type of official record transcript includes every word and sound uttered.
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Near Verbatim/Meeting Minutes


This is what our professional minute takers produce when no audio recording is permitted and they attend to create a live record of a meeting.
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Intelligent Verbatim


This style is true to the voice and intended meaning of the speakers, while omitting fillers (ums, ahs, ers etc) to capture what is said rather than how it was said. Non-verbal communication, e.g. movement and gestures, can also be provided in transcripts created from on-site visits or video recordings.
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Summaries


These transcripts are concise, relevant, and accurate while also shorter and more manageable. They are appropriate for many routine business scenarios and can also be executed to meet formal, regulated, evidential summary requirements. On average, a summary will produce around 40% less text and still capture the important points and messages.





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Our Clients



We are privileged and honoured to provide secure transcription services to public and private entities across the UK including:


  • Coroners

  • Regulatory bodies

  • Commercial enterprise

  • U.K. central and local government agencies

  • Police forces (U.K. and international)

  • Intergovernmental organisations

  • Lawyers and in-house legal teams

  • HR and employee relations departments

  • Researchers, universities and academics

  • Investigators - offices of audit and compliance

  • Investor relations teams




[They] have always delivered excellent customer service. All my queries are dealt with efficiently and quickly whether by e-mail or phone. The staff are friendly and approachable and nothing is too much trouble.



Mary O’Ryan

Court Clerk, Bristol Crown Court
The Appen team was a joy to work with. They demonstrated clear expertise in developing our training data and delivered it ahead of schedule and under budget.



Dr. Catriona Wallace

CEO


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Secure & Quality Services



We take security, confidentiality and quality very seriously here at Appen: they are in our company DNA. We do not compromise on this and we are proud that security and quality are at the heart of what we do.

Appen has secure in-house facilities, trained professionals with security clearance and a continuous improvement program rooted in ISO certification to establish best-in-class quality management and security processes.


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