Secure Transcription Services
Clients from the public and private sectors value Appen’s secure, fast and accurate transcription services. Appen tailors its services and final deliverables to each client’s unique requirements and offers a wide range of secure transcription solutions.
Audio & Video Transcription
We create accurate transcripts from a wide variety of files and formats provided to us by our clients or secured from devices such as body worn video. You can choose to have your transcripts produced in our secure office facility or by our home-based transcriber team. Fast deliveries and turnarounds available from 24 hours to 10 day deliveries.
In-Person Transcription
Our team will attend your interview, event or meeting in person physically or virtually and transcribe your proceedings. We provide a range of note taking and attendance-based transcription services that are discreet and reliable, allowing you to focus fully on your case, meeting, interview or legal proceedings without trying to document what is being said at the same time.
Note Taking
& Meeting Minutes
Our note taking services are for those times when you need to document what was discussed, agreed and actioned during a meeting. Our professional note takers attend your meeting in person or join remotely via a “dial-in” and produce an impartial and accurate record of what was discussed. A ‘near verbatim’ record is produced in the language in which the meeting was conducted and delivered according to your specifications. We will discuss and agree ahead of time what key pieces of information you want to include, whether an audio recording is permitted or not, and any other special requirements for the final documentation.
Audio Recording
& Transcription Service
Our team of experienced recording technicians captures high-quality audio using professional recording equipment onsite at your location of choice. This service is designed for formal proceedings, meetings, interviews or any other event for which you need an audio recording and log of what has been said and by whom.
This specialist audio service is used by organisations throughout the UK, including Coroners’ Inquests, Inquiries and legal meetings. We can provide a copy of the recording and a searchable log of speakers containing timings and text for future reference.
Stenography
& Court Reporting
When you need a verbatim account of your meeting or court proceedings and audio or video recording is not permitted, our professional stenographers are trained to capture every word at the speed at which its spoken. Our stenographers (sometimes called verbatim reporters or court reporters) will attend your hearings and meetings in person and create a written record of proceedings. Stenography services are used for formal panel hearings, tribunals, arbitrations, board meetings, AGMs, conferences and more. Realtime transcription as well as daily services available.
Common Events for
In Person Transcription
- Coroners’ inquests
- Grievance and disciplinary procedures
- Panel hearings
- Depositions
- Court proceedings
- Investigative interviews
- Public forums or council meetings
- Conference and business meetings or calls
- Focus groups
- Research interviews
- Formal company meetings
Industry Specific Solutions
Our services are tailored to meet the unique needs of various industries,
departments and purposes.
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Investigative InterviewsLegal work for local authorities. Council proceedings. Regulatory cases. PACE/ABE interviews. Case work. Government agencies. Regulators. Local authorities. Intergovernmental organisations.
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Police ProceedingsOfficial records and transcripts for evidence. 999 calls. Body worn video. Investigative interviews. Internal disciplinary hearings or grievances. PACE/ABE interviews.
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Coroners’ InquestsRecording services. Official transcripts. Timely and accurate. Detailed enough to support complex inquests and satisfy family enquiry.
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HR & Employee RelationsOfficial transcripts and records of employee interviews, grievance hearings, disciplinary meetings, fact finding investigations, tribunals, and court proceedings.
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Local AuthoritiesLegal Services. Property, Planning and Procurement meetings. Licensing, Trading Standards and Environmental Health hearings and appeals. Council Tax and Housing Benefit investigations. Adult Social Services hearings and appeals. Children’s Services, including confidential interviews under secure conditions. Human Resources, from disciplinary hearings to training events.
Types of Transcripts
Full Verbatim
This type of official record transcript includes every word
and sound uttered.
Intelligent Verbatim
This style is true to the voice and intended meaning of the speakers,
while omitting fillers (ums, ahs, ers etc) to capture what is said rather
than how it was said. Non-verbal communication, e.g. movement and gestures, can also be provided in transcripts created from on-site visits or video recordings.
Near Verbatim/Meeting Minutes
This is what our professional minute takers produce when no audio recording is permitted and they attend to create a live record of a meeting.
Summaries
These transcripts are concise, relevant and accurate while also shorter and more manageable. They are appropriate for many routine business scenarios and can also be executed to meet formal, regulated evidential summary requirements. On average, a summary will produce around 40% less text and still capture the important points and messages.
Our Clients
We are privileged and honoured to provide secure transcription services to public and private entities across the UK.
- Coroners
- Regulatory bodies
- Commercial enterprise
- UK central and local government agencies
- Police forces (UK and international)
- Intergovernmental organisations
- Lawyers and in-house legal teams
- HR and employee relations departments
- Researchers, universities and academics
- Investigators – offices of audit and compliance
- Investor relations teams
What our clients say
Why choose Appen UK?
-
More than 12,000
transcripts every year -
Secure
in-house facility -
Part of a global company
with expertise in more than
180 languages and dialects -
Expertise in a wide
variety of accents, dialects and covert recordings -
Choice of turnaround times including our premium
24-hour delivery -
Cost effective pricing
for more flexible delivery turnaround times
Connect me with an expert to discuss my transcription needs Submit enquiry
Secure & Quality Services
We take security, confidentiality and quality very seriously here at Appen: they are in our company DNA. We do not compromise on this and we are proud that security and quality are at the heart of what we do.
Appen has secure in-house facilities, trained professionals with security clearance and a continuous improvement program rooted in ISO certification to establish best-in-class quality management and security processes.
Quality
ISO 9001
Through our ISO 9001 certification you know that our transcription services will always be of a consistently high standard. ISO 9001 is the world’s most recognised quality management standard and it underpins all our quality assurance and compliance procedures. This certification recognises our commitment to continuous improvement, enhancing customer satisfaction and providing a service that meets all statutory and regulatory requirements.
Information Security
ISO 27001
We understand that the security of data is paramount when organisations and companies outsource their confidential transcription and business support services. Our security best practices are ISO 27001 certified so you can be confident that your data is in safe hands. ISO International Standards ensure that products and services are safe, reliable and of good quality. The ISO 27001 sets the industry standards for information security management systems across the world.
Cyber Essentials
We hold this certificate as further independent assurance that we have the appropriate levels of protection in place.
FAQs
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