Uncover the latest AI trends in Appen's 2024 State of AI Report.

Harnessing AI for good to create a better world

We believe AI has the power to solve some of the world’s biggest challenges, when developed and deployed ethically, responsibly, and with everyone’s benefit in mind. That’s why we’ve built a global community of more than one million diverse humans to help us create AI that is relevant, trustworthy, and truthful.Together, we’re shaping the future of AI and empowering businesses, governments, and communities to make a positive impact on society.

Innovating for a better future

Appen’s AI for good

Discover how our AI innovations are driving positive change in the world and making a lasting impact, while staying true to our commitment to be good, do good, and lead good.

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Be good. Do good.
Lead good.

We strive to have a positive impact on the world

Goodness starts within, and when shared, is amplified to many. With the strength of our global footprint, we promise to leverage our strengths to make this world better for generations to come.

Be good

We strive to be good.

We’re all about putting ethics and responsibility front and center in everything we do. We believe that this approach is key to building trust with our customers, stakeholders, and society as a whole. We also create AI solutions that not only help our clients succeed, but make a positive impact on the world. Keeping ethics and responsibility in mind, is part of who we are, and we’re proud to be doing our part to create a better future.

Do good

Our goal is to do good.

We’re passionate about making a positive impact in our communities. We know that our success is deeply connected to the well-being of these communities, which is why we’re dedicated to using our resources – including our expertise, time, products, and profits – to support local initiatives and organizations. We truly believe that it’s our responsibility to give back and make a meaningful difference, and we’re excited to continue doing so in the years to come.

Lead good

At Appen, leading good is part of our mission.

We strive to advocate for fair and transparent AI supply chains that prioritize human rights, privacy, and autonomy. We believe that technology should never come at the expense of our values, and that’s why we’re committed to ensuring that our AI is not only effective but also socially beneficial every step of the way. We’re dedicated to upholding the highest standards of ethics and responsibility in all that we do, and we’re proud to be a driving force for positive change in AI.

Leading with purpose

Our commitment to making a powerful and positive impact.

Environmental, Social & Governance

We’re committed to Environmental, Social, Governance (ESG) policies that prioritize sustainability, social responsibility, and ethical governance.

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Ethical AI Supply Chain

We value and support our diverse team of AI Training Specialists. That’s why we’ve created a Code of Ethics to guide our approach to engaging with them. Our Code ensures that the AI Training Specialists have a voice, that we respect their privacy and confidentiality, and that they receive fair compensation for their contributions. By prioritizing their inclusion and well-being, we can create AI models that are robust, unbiased, and reflective of community needs and values. Collaboration is key, so we work with policymakers, industry peers, and civil society to promote ethical AI practices and advance responsible AI technologies.

Sustainability & Climate Change

We take responsibility for our impact on the environment and are committed to sustainability and climate change. To achieve this, we signed up to the Science Based Target initiative (SBTi), with a goal of limiting global warming. Our Net Zero Roadmap outlines our path to achieve net zero emissions by 2030. We also work on policies around responsible resource use, water, and waste to minimize our environmental impact. Our Environmental Position Statement reflects our commitment to environmental responsibility and good corporate citizenship. We remain dedicated to exploring innovative ways to reduce our environmental impact and embrace sustainable practices across all areas of our business.

Diversity, Equity & Inclusion

We take pride in our 1 million diverse team of AI Training Specialists from 170 countries who speak over 235 languages and dialects. Their diversity is our strength, and we’re committed to making sure that everyone has the opportunity to join us. We also prioritize diversity, equity, and inclusion within our staff, reflected in our DEI Policy.

Impact Sourcing

We’re committed to creating positive social impact through Impact Sourcing. We believe that everyone deserves an opportunity to contribute to the workforce, including individuals from marginalized communities. We support the onboarding of individuals such as refugees and long-term unemployed into our team of AI Training Specialists.

Corporate Philanthropy

We take pride in our corporate culture that places a high value on social responsibility and investing in communities. We believe that giving back is a crucial aspect of creating a better world for all. Our employees actively participate in pro-bono work for organizations such as Translators Without Borders.We’re grateful for their contributions and encourage all our staff to take an active role in their communities. We’re committed to creating a culture of social responsibility that goes beyond our own operations, and we support our employees’ efforts to make a positive impact in the world.

Commitments & policies

Code of ethics

We’ve implemented a Code of Ethics that values inclusion, privacy, and fair compensation. We’re dedicated to fostering an environment of respect and inclusion, and we take robust security measures to protect our team’s data. Our Code of Ethics is a reflection of our commitment to ethical and socially responsible practices in all of our crowdsourcing activities.

Modern slavery statement

We take a firm stance against modern slavery and human trafficking in all aspects of our business and supply chain. We are committed to conducting regular assessments and audits to identify and address any potential risks. Our Modern Slavery Statement is a reflection of our unwavering dedication to upholding ethical and responsible business practices.

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Global compact

We’re dedicated to conducting business with integrity and responsibility. That’s why we’re proud to be a signatory of the United Nations Global Compact (UNGC), which supports principles on human rights, labor, environment, and anti-corruption. By committing to the UNGC, we’re demonstrating our dedication to ethical and socially responsible practices.

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