AI Models Supported Through the AI Lifecycle

AI and machine learning models supported with quality training data and expert managed services. See these models at work. View our case studies.

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Data Sourcing

We can source large volumes of high-quality data with pre-labeled datasets for a fast start or with new unbiased, globally representative and specific data for your content relevance application

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Data Preparation

We can annotate all data types – image, video, audio, text, 3D sensor, multi-modal – and ensure you get the right outcomes the first time

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Model Evaluation

User test and benchmark performance against competitors to identify potential performance gaps, and prepare the data needed to optimize performance

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Ads Evaluation

Ensure content and landing pages are relevant to query, context, culture and needs of your target to deliver high-quality results

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Whole Page Evaluation

Determine how well your page performs to provide usable insights to help advance towards business goals

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Side by Side Evaluation

Confidently deploy model updates after validating delivery of better results in a blind test to optimize performance for success

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Cataloging- Taxonomy Development

Ensure your customers’ search terms and your tags are aligned, to improve content recommendations

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Cataloging – Categorization

Ensure similar offerings are grouped and displayed at the same time (e.g., similar songs or video content)

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Cataloging – Data Types

Support across all data types including image, video, audio, text and multimedia

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News Feed Content Moderation

Newsfeed and Social Media evaluations ensure content is credible and reliable

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Related Search Content Moderation

Identify auto-fill and auto-correct suggestions, as well as identifying “junk” or irrelevant content

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Geo-local Evaluation

Ensure the latest local results appear in maps and navigation search

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Map Verification

Ensure point-to-point navigation is accurate, safe and efficient

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Entity Evaluation & Correction

Ensure accurate business information (e.g., websites, hours, contact details)

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Scalable

In-house data experts who manage delivery of 1B+ content relevance judgments each year for the largest technology companies

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Unbiased

Our crowd contains 1M+ contributors across 235+ countries ensuring your product can provide accurate results for a global audience

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Localized

Exclusive use of local, in-market experts with option to specify multiple interlocking demographics to ensure data is aligned with your target market

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Computer Vision & Pattern Recog.

Access ample datasets specific to your requirements to ensure your model is well trained with the right information to react appropriately to real world scenarios

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Speech Data Collection

Build the best natural language processing, understanding, and automatic speech recognition solutions with human-annotated speech data in over 235 languages and dialects

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Automatic Speech Recognition

Access large volumes of high-quality language data (recordings, transcription, annotation, localization) to ensure models can accurately understand and respond to human speech in multiple languages, dialects, environments and contexts

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Text Data Collection Services

We offer multilingual Text Data Collection Services in all major languages and dialects

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Sentiment Analysis, Chatbots, & More

Partner with our experts to collect text data specific to domain, language and locale in a wide variety of settings enabling you to build robust NLP systems and expand into new geographic markets

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Video Annotation

Choose from video classification, transcription, object tracking (with additional Speed Labeling capabilities to automate across frames), object detection and time stamping

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Pre-labeling

Speed up the annotation process by selecting the best fit model from the model library. Send the output to contributors to then review and edit as needed

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Image Transcription

Draw a bounding box around text in an image and auto-transcribe it in the same step. Obtain localized text for more robust OCR training data

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Image Annotation

Create image annotation jobs using polygons, dots, lines, rotating bounding boxes and/or ellipses and collect additional object information in shapes using ontologies for faster, more flexible and more accurate image annotation

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Pixel Level Semantic Segmentation

Label images pixel-by-pixel for your computer vision models. Use PLSS for very precise labeling down to the pixel level and enhance accuracy and performance

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Point Cloud Annotation

Manage annotations for several types of point cloud data including LiDAR, Radar, and other types of scanners/sensors in the same project, using our intuitive annotation interface

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Text Collection

We offer multilingual Text Data Collection Services in all major languages and dialects. Our Text Utterance Collection and Text Generation services can gather large volumes of high-quality, customized text utterances or generate scenario-based responses to ensure chatbots and conversational AI models are rained for all conversation scenarios

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Text Annotation (NER, POS)

Expand on your NLP labeling by connecting named entities or parts of speech within relationships so that your models form connections and greater understanding of textual content

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Entity Extraction

Highlight and categorize relevant entities and train your model to derive key information from big volumes of text to improve the cognitive ability of your model

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Text Classification (Sentiment, Intent)

Increase chances of having a meaningful conversation by understanding intents behind customer queries and get insights from customer interactions

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Search Results Evaluation

Rank search results and improve user experience by using this data to train models to return the most relevant search results for the customer’s query

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Text Evaluation & Post Editing

Evaluate and improve the naturalness and relevance of the text generated by NLP models, such as machine translation models and other sequence models with the help of our multi-lingual specialists

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Speech & Audio Collection

Gather large volumes of high-quality, customized speech and audio data for training voice-prompted virtual assistants, voice activated search functions, voice-to-text capabilities and more.​​ We provide data collection as a standalone service and as part of a multi-component deliverable

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Ontology Design

Create an ontology to organize items and events your application needs to understand and facilitate relationships between text information and item properties.

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Conversational Design

Create user scenarios based on your application’s functionality, so your chatbot is well trained to easily and accuratly answer user inquiry

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Data Annotation

Access our global crowd to for accurate, high-quality annotation of keywords, entity types, intents, sentiment, and other meaningful elements of natural language

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Model Evaluation

Measure model success, identify which areas of your model need course correction and support you to refine design and performance

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Multilingual Pre-labeled Datasets

Leverage our catalog of 270+ datasets, with 11K+ hours of transcribed speech data

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Data Creation & Collection

Harness our diverse crowd of more than 1+ million contributors to gather unbiased model training data to match your application scenarios

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Object Detection & Recognition

Overlay digital objects on physical ones and mediate their interaction

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Object Labeling

Display descriptive labels on images and scene components

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Audio Recognition

Trigger image effects that match spoken keywords

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Text Recognition & Translation

Overlay translations on books, street signs and other text

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Procedural Content Generation

Create bespoke characters, environments and other graphical objects

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Virtual Humans

Create virtual characters whose behaviors mimic human interaction

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Embodied Interactions

Create movement interaction systems that closely mimic human movement

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Audio Annotation

Segment audio into layers, speakers and timestamps for your Audio Speech Recognition and other audio models, training your models to accurately identify different speakers and other audio cues

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Audio Transcription

Leverage built-in NLP models to improve transcription quality and efficiency and transcribe spoken audio into text or validate machine-generated transcriptions to accurately train Audio Speech Recognition models

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Audio Classification

Use sound categorization or utterance classification to classify audio based on language, dialect, semantics, and other features. This process helps train models to understand spoken cues

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Project Structure

Help create a well thought-out, structured foundation for your project and tailored quality plan to deliver the right kind of data

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Scripting Expertise

Provide tooling and scripting expertise to improve quality and reduce timelines

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Communication

Communicate carefully to understand and relay your unique objectives

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Project Challenges

Predict, diagnose, and overcome project challenges

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Project Management

Take on day-to-day project management and personnel functions

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Quality Assurance

Translation quality evaluation to focus on areas that need improvement to increase the standard of your translations

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Translation Memory

Database storage of previously translated segments to aid human translators

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Terminology & Glossary Management

Manage and optimize natural language ambiguities and vernacular for consistent translations

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Tag Prediction & Automated Consistency Checks

Ensure language use and outputs are consistent with a set of consistency checks to ensure your updates are valid

Step 1: Data Sourcing

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Appen provides Data Collection services across a variety of data types (speech, text, image, video, mixed) for a range of environments (studio, home, office, in-car, public spaces) from our global crowd of more than 1 million contributors provides access to ethically sourced datasets for any use case you may have and is done through our end-to-end managed services. We also offer data sourcing solutions for all organizations, no matter which stage of AI maturity.

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Boost your data collection capabilities for machine learning, pattern recognition, and computer vision solutions. Focusing on detailed specifications, we ensure true data collection diversity for your platform, covering participant demographics, background visuals, environmental factors, and more.

A unique point of difference, we built our own image and video data collection mobile app for iOS and Android, and we’ve developed an online platform for quality assurance and annotation. These proprietary tools help us more rapidly scale data collection for multiple collections with truly global coverage.

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Accelerate your AI project with access to our catalog of more than 250+ pre-labeled datasets—ready-made data specific to your needs.

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Leverage our proprietary Point-of-Interest (POI) data collection and verification platform to obtain bespoke, accurate, and complete POI datasets. Geolancer is the only platform that can build POI on-demand datasets with any custom attribute, tailored to your specific business requirements. Our global network of more than a million contributors covers 170+ countries and can be leveraged with Geolancer to collect POI data at any scale.

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Augment  training data with synthetic data to fill out all potential use and edge cases, to save money on data collection, or to accommodate privacy requirements.

Step 2: Data Preparation

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Overview

Our industry leading platform and machine learning-assisted tools allow you to upload your data for our global crowd to provide annotations, judgements, and labels, creating high-quality labeled data for your models. We also offer industry leading knowledge graph and ontology support services to help you turn your data into intelligence.

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Classify

Classify and categorize any kind of data at scale using our platform. Moderate and sort high volumes of content with precision.

Data Types:

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Image

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Video

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Audio

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Text

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3D sensor

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URL

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Annotate

Annotate images, text, videos, point clouds, and audio with state-of-the-art technology. Text-labeling tools like NER and speech labeling are also supported.

Data Types:

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Image

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Video

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Audio

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Text

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3D sensor

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Transcribe

Transcribe documents, images of documents, or website information. Our audio transcription services cater to scaling your natural language processing (NLP) and audio speech recognition (ASR) programs.

Built-in NLP models improve transcription quality and efficiency and transcribe spoken audio into text or validate machine-generated transcriptions.

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Image

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Video

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Audio

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Translate

Translate large volumes of data to reliably train AI and ML models with access to specialized linguistic experts.

Data Types:

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Video

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Audio

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Text

Step 3: Partner for Model Development

Our Strategic Partners

Data for AI Lifecycle is our specialty, and we choose to partner with the industry experts in cloud computing when it comes to model training and deployment. Our partners are leading technology and services companies you can leverage to build end-to-end AI solutions. Whether it’s your in-house team of engineers and data scientists, or you choose to work with our strategic technology partners, we provide your team with the data to train and deploy AI models.

Step 4: Model Evaluation by Humans

We offer real-world model performance validation and tuning across a range of use cases and demographics. We can provide more realistic, real world set ups to test your AI system, by introducing dynamic elements so that the testing environment more closely reflects real-world deployment environments. With industry benchmarks, we can compare model performance to competitors to ensure you are able to receive best-in-class results.

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Secure Data

Enterprise-level security to protect sensitive client data

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Secure Data Access

Data security requirements are met for customers working with personally identifiable information (PII), protected health information (PHI), and other sophisticated compliance needs.

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Secure Crowd

We offer a range of flexible options to ensure data protection via secure facilities, secure remote workers, and onsite services to meet your specific business­ needs.

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Secure Facilities

We have sites in multiple geographies to support projects with Personally Identifiable Information (PII) and other sensitive data, as well as the right people, policies, and processes in place for a range of security levels, up to government level certification.

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Secure Workspace

With our ISO 27001 accredited remote Secure Workspace solution, our global crowd can work on your sensitive projects remotely, without having to access a physical secure facility. This allows the diversity of our remote crowd to reduce bias and support multiple languages even through global disruptions.

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Certifications

We’re data privacy and security compliant, holding all major accreditations and certifications.

                 

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